bkt1's Privacy Policy

01

Introduction & Purpose of This Policy

bkt1 is a trusted online casino and betting platform in Bangladesh. Protecting our users' privacy is one of our highest priorities. This privacy policy provides a detailed description of how bkt1 collects your personal information, the purposes for which that information is used, and how it is kept secure.

By using our website and services, you are considered to have agreed to this privacy policy. We therefore ask that you read this policy carefully before registering or managing an account.

1.1 Definitions

The key terms used in this policy are defined as follows:

02

What Data We Collect

bkt1 collects only the information necessary to provide its services. We never request excessive or irrelevant data.

2.1 Registration & Account Information

The information we collect when you create an account:

• Full name (in Bengali or English)
• Email address
• Mobile phone number
• Date of birth (for age verification — access is prohibited for those under 21)
• Username and password

2.2 Financial & Identity Verification Information

To ensure responsible gaming and financial security, bkt1 may collect the following information:

• National ID card or passport details (for identity verification where required)
• bKash, Nagad, or Rocket account numbers (for transactions)
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Automatically Collected Information

When you use the bkt1 platform, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system
• Session duration and pages visited
• Cookie and local storage data (see Cookie Policy below)
• Referral source (how you arrived at the site)

03

Use of Collected Data

bkt1 uses your personal information only for the following legitimate purposes:

3.1 Operating & Delivering Services

• Creating and managing accounts
• Processing deposits and withdrawals (bKash, Nagad, Rocket, and bank transfers)
• Awarding bonuses and rewards
• Providing customer support
• Sending transaction confirmation messages

3.2 Security & Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Preventing financial fraud and money laundering
• Verifying user identity
• Monitoring suspicious activity

3.3 Responsible Gaming Support

bkt1 is committed to ensuring responsible gaming. To this end, we analyze patterns in your gaming activity and provide support where needed. For more details, visit our Responsible Gaming page.

3.4 Communication & Notifications

• Important notifications related to your account
• Transaction confirmations
• Service updates
• Promotional communications with your consent

3.5 Platform Improvement

To improve the user experience, bkt1 analyzes anonymous statistics and usage patterns. No personal identity is ever revealed through this process.

04

Data Storage & Security

bkt1 uses internationally recognized security measures to keep your information safe.

4.1 Encryption & Technical Protection

• All data transmissions are secured by SSL (Secure Socket Layer) encryption
• Passwords are stored in encrypted form — no staff member can view a full password
• Financial transaction data is stored with an additional layer of encryption
• Regular security audits are conducted
• Automated alert systems against suspicious access attempts

4.2 Data Retention Period

Data is retained for as long as your account is active and for any additional period required to meet applicable legal obligations. Financial transaction records are kept for the period specified by regulatory requirements.

If you request that your account be closed or deleted, data beyond what is required by legal obligations will be deleted within a reasonable period.

4.3 Staff Access

Only staff members who need access to your personal information for their work are permitted to access it. All staff are bound by strict confidentiality agreements and are required to undergo regular security training.

05

Sharing Data with Third Parties

bkt1 will never sell your personal information under any circumstances. However, sharing limited information with certain trusted partners may be necessary to deliver effective services.

5.1 Payment Service Providers

The necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to process deposits and withdrawals. This information is used solely to complete specific transactions.

5.2 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft receive limited technical data to operate their games. They do not receive your financial or full identity information.

5.3 Legal Requirements

bkt1 may be required to provide necessary information in response to court orders, legal processes, or legitimate requests from competent authorities. Where possible, you will be notified, unless a legal obligation prohibits this.

5.4 Corporate Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. You will be notified in advance of any such event.

06

Cookie Policy

The bkt1 website uses cookies and similar technologies to improve your experience. Cookies are small data files stored in your browser.

6.1 Types of Cookies

6.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note, however, that disabling essential cookies will prevent you from accessing many features of the service.

07

Your Rights Regarding Your Data

bkt1 respects your rights in relation to your data. Your main rights are described below:

7.1 Right to Access Information

You can find out at any time what information bkt1 holds about you. You can view this information by logging into your account or by contacting our support team.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you can request a correction. Keeping accurate information is also important for your own benefit.

7.3 Right to Delete Information

In certain circumstances, you can request that your personal information be deleted. However, due to legal obligations, some information may need to be retained for a specified period.

7.4 Right to Object to Processing

You can object to your information being used for direct marketing purposes. In that case, we will remove you from such communications.

7.5 Right to Data Portability

You can request to receive the information you have provided in a structured, commonly used, and machine-readable format.

08

Minor Protection

bkt1 strictly prohibits providing services to anyone under the age of 21. This is not just a regulatory requirement — it is also our ethical responsibility.

8.1 Age Verification Process

Providing a date of birth at the time of account registration is mandatory. We verify age through various methods, and if verification fails, account creation or service provision is suspended.

8.2 Information of Minors

If anyone under the age of 21 registers by mistake, their information is immediately and permanently deleted and their account is closed.

If parents believe their child has created an account on our platform, please contact us immediately for assistance.

09

Policy Changes and Updates

bkt1 may change or update this privacy policy from time to time. This may be necessary due to changes in technology, legal requirements, or the development of our services.

9.1 Notice of Changes

For significant changes, we will:

• Post a notice on the website
• Notify you at your registered email
• Update the "Last Updated" date at the top of the page

9.2 Use After Changes

If you continue to use the service after a policy change, it will be assumed that you have agreed to the new policy. If you do not agree, you may request to close your account.

10

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.